Frequently asked questions
Frequently asked questions
How do I set up my first appointment?
There are several ways to schedule an appointment, so you can choose the option that’s easiest for you.
Do you take insurance?
What happens in the first session?
How do I cancel appointments?
If you need to cancel an appointment, please do so 24 hours in advance of your scheduled session. If the cancellation is less than 24 hours before your appointment, you will be billed be a “No Show” fee of $35.00.
Are all sessions confidential?
As a Licensed Professional Counselor, I not only believe confidentiality is the cornerstone of the counseling relationship, allowing you a safe place to work through personal issues, but it is ethically and legally the foundation of therapy. Your right to confidentiality will be carefully maintained and will not be disclosed without your written permission, except in cases of possible harm to yourself or others (especially children or the elderly) or a criminal court subpoena.
What are your current policies regarding the COVID pandemic?
My office is taking the following precautions to protect our patients and help slow the spread of the coronavirus.
- Office seating in the waiting room and in therapy/testing rooms has been arranged for appropriate physical distancing.
- My staff and I wear masks.
- My staff maintains safe distancing.
- Restroom soap dispensers are maintained and everyone is encouraged to wash their hands.
- Hand sanitizer that contains at least 60% alcohol is available in the therapy/testing rooms, the waiting room and at the reception counter.
- We schedule appointments at specific intervals to minimize the number of people in the waiting room.
- We ask all patients to wait in their cars or outside until no earlier than 5 minutes before their appointment times.
- Credit card pads, pens and other areas that are commonly touched are thoroughly sanitized after each use.
- Physical contact is not permitted.
- Tissues and trash bins are easily accessed. Trash is disposed of on a frequent basis.
- Common areas are thoroughly disinfected at the end of each day.
Do you offer telehealth and in-person sessions?
Yes. Care Centered Counseling is concerned with the safety of each and every client during this unprecedented time of the coronavirus panademic. Therefore, we offer telehealth sessions to every client as well as in-person sessions. Both types of sessions will require our client's to sign a release form discussing limitations and requirements for client's best care. Release forms are available upon requests of client's to review prior to making an appointment.